The Open Group Library

White Papers

The Open Group White Papers are discussion and/or position papers, They are a mechanism to disseminate information on current thinking for a subject area, with a view to soliciting feedback and status. They have no formal status.

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  1. A Framework for Digital Customer Experience

    This document is targeted at architects and business practitioners involved in business that impacts customer experience design and is responsible for driving the change for customer experience delivery.
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  2. IT4IT™ Service-Level Management (SLM) Scenario

    This document describes the application of the IT4IT Reference Architecture to the area of Service-Level Management (SLM).
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  3. Healthcare Interoperability

    The Open Group Healthcare Forum seeks to advance interoperability to exchange key health and healthcare data.
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  4. IT4IT™ Agile Scenario

    Using the IT4IT Reference Architecture

    This is one of a series of documents describing how to apply the IT4IT Reference Architecture, a standard of The Open Group, to various different scenarios related to managing the business of IT.

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  5. Defining “IT Service” for the IT4IT™ Reference Architecture

    This document is designed to complement the IT4IT Reference Architecture, Version 2.0 by providing explorative information about aspects of the reference architecture.
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  6. World-Class EA: A Leaders Approach to Establishing and Evolving an EA Capability

    Superseded by G184

    This White Paper puts forward current thinking on establishing an Enterprise Architecture (EA) Capability that aligns to a set of requirements and expectations specific to each Enterprise.

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  7. Open Trusted Technology Provider™ Framework (O-TTPF)

    Industry Best Practices for Manufacturing Technology Products that Facilitate Customer Technology Acquisition Risk Management Practices and Options for Promoting Industry Adoption.

    The Open Trusted Technology Provider Framework (O-TTPF) is an evolving compendium of organizational guidelines and best practices relating to the integrity of commercial off-the-shelf (COTS) information and communication technology (ICT) products and the security of the supply chain throughout the entire product life cycle. The Framework serves as the basis for the Open Trusted Technology Provider Standard (O-TTPS), which was recently approved as ISO/IEC 20243:2015.

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  8. Promoting and Protecting the TOGAF® Ecosystem

    This White Paper describes the TOGAF ecosystem; its value to those applying the TOGAF framework in their own enterprise, and its value in ensuring that the TOGAF standard is evolved and extended in a way that respects the needs of all stakeholders.
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  9. Using the TOGAF® 9.1 Framework with the ArchiMate® 2.1 Modeling Language

    This White Paper describes the TOGAF® 9.1 framework and the ArchiMate® 2.1 modeling language, showing at a high-level how these two open standards from The Open Group can be used together.
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  10. IT Risk Management Survey Summary

    This White Paper presents the findings from a survey conducted jointly by The Open Group, the Society of Information Risk Analysts (SIRA), and CXOWARE, Inc. The survey sought to determine the current state of information risk management practices in enterprise organizations.
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