This White Paper describes how IT delivers business value, and the terminology with which to express this.
This paper describes the six key properties of IT services, the IT operating model, and the IT value delivery ecosystem that delivers them. It is intended for IT service consumers and for parties in the “IT value delivery ecosystem”.
- Additional Information
Reference W181C Author(s) Mark Smalley, ASL BiSL Foundation Published 8 Jul 2019 Pages 13 Type White Papers Subject IT4IT