DetailsThis White Paper describes how IT delivers business value, and the terminology with which to express this.
This paper describes the six key properties of IT services, the IT operating model, and the IT value delivery ecosystem that delivers them.
It is intended for IT service consumers and for parties in the “IT value delivery ecosystem”.
- Additional Information
Reference W181 Author(s) Mark Smalley, ASL BiSL Foundation Published 29 Jan 2018 Pages 15 Type White Papers Subject IT4IT