The Open Group Library

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  1. Customer Experience-Driven Enterprise Architecture: How to Revitalize your DSP Business

    It aims to assist enterprises in industries such as telecommunications, banking, retail, and healthcare to plan and design their desired architectures and operations.

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  2. A Framework for Digital Customer Experience

    This document is targeted at architects and business practitioners involved in business that impacts customer experience design and is responsible for driving the change for customer experience delivery.
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  3. The Exploration & Mining Business Capability Reference Map

    Concepts and Definitions

    This standard delivered by The Open Group EMMM™ Forum provides a definition of the reference set of business capabilities that exists in the exploration and mining organization.

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