The Open Group Library

The Open Group IT4IT™ Reference Architecture, Version 1.3 (Snapshot)

The Open Group IT4IT™ Reference Architecture, Version 1.3 (Snapshot)

Reference: S143


Availability: Available to download

Superseded by C155



This document is a Snapshot of what is intended to become the The Open Group IT4IT™ Reference Architecture Standard.

The Open Group IT4IT™ Reference Architecture is a better approach for running IT. It uses a value chain approach to create a model of the functions that IT performs to help organizations identify the activities that contribute to business competitiveness. This value chain framework, called the IT Value Chain and specified in this document as part of the IT4IT Reference Architecture, applies this concept to IT by defining an integrated IT management framework focusing on the lifecycle of services. It identifies the key things that IT must do – and do well. It allows IT to achieve the same level of business predictability and efficiency that supply chain management has allowed for the business, and was designed by practitioners to be industry, product, and vendor-independent.

The IT Value Chain and IT4IT Reference Architecture represent the IT service lifecycle in a new and powerful way, providing the missing link between industry standard best practice guides and the technology you need to select and execute those processes. The IT Value Chain and IT4IT Reference Architecture are a new foundation on which to base your IT4IT operating model and provide a welcome blueprint for the CIO to accelerate IT’s transition to becoming a service broker to the business.

This Snapshot document was valid through May 31, 2015 only.

Notice: Snapshots are draft documents, which provide a mechanism for The Open Group to disseminate information on its current direction and thinking to an interested audience, in advance of formal publication, with a view to soliciting feedback and comment. A Snapshot represents the interim results of a technical activity. Although at the time of publication The Open Group intends to progress the activity towards publication of a Preliminary Standard or Open Group Standard, The Open Group is a consensus organization, and makes no commitment regarding publication. Similarly, a Snapshot does not represent any commitment by any member of The Open Group to make any specific products available.

For information on joining The Open Group IT4IT Forum, please send email to

Additional Information

Additional Information

Reference S143
Published 20 Nov 2014
Pages 155
Superseded by C155
Type Snapshot
Subject IT4IT

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