Following on from the release of The Open Group IT4IT™ Reference Architecture, Version 2.0 standard and our recent IT4IT – Request to Fulfill "deep dive" webinar, we are now looking into the specifics of the fourth value stream in the IT Value Chain – Detect to Correct. This value stream:
- Brings together IT service operations to enhance results and efficiency
- Enables end-to-end visibility using a shared configuration model
- Identifies issues before they affect users
- Reduces the mean time to repair
This webinar will explain how the Detect to Correct value stream helps to provide timely identification and prioritization of an issue as well as providing improved data sharing to accelerate the ability to understand the business impact. It also looks at automation both within and across domains and provides an effective linkage of Events to Incidents to Problems to Defects in the Requirement to Deploy value stream.
- Additional Information
Reference D153 Author(s) Chris Davis (Professor, University of South Florida & Chair of the IT4IT Forum), Dwight David (HPE) Published 14 Jan 2016 Duration 53 minutes Type Webinars Subject IT4IT