The Open Group Library

The Open Group IT4IT™ Reference Architecture, Version 2.1

The Open Group IT4IT™ Reference Architecture, Version 2.1

Reference: C171.

$0.00

Availability: Available to download

The Open Group IT4IT Reference Architecture is a standard reference architecture and value chain-based operating model for managing the business of IT.

* Required Fields

Description

Details

The Open Group IT4IT Reference Architecture is a standard reference architecture and value chain-based operating model for managing the business of IT. It uses a value chain approach to create a model of the functions that IT performs to help organizations identify the activities that contribute to business competitiveness. This value chain framework, called the IT Value Chain and specified in this document as part of the IT4IT Reference Architecture, applies this concept to IT by defining an integrated IT management framework focusing on the lifecycle of services. It identifies the key things that IT must do – and do well. It allows IT to achieve the same level of business predictability and efficiency that supply chain management has allowed for the business, and was designed by practitioners to be industry, product, and vendor-independent.

Note that this document was updated in March 2017 to correct the data flow from the Chargeback/Showback component to the Project component in the R2F Level 2 Diagram (Figure 31 and Figure 56) and also to correct the reference to Actual Service in Figure 30. 


This document was also updated in May 2017 to replace the list of IT4IT™ Forum members with a URL.

Additional Information

Additional Information

Reference C171.
US ISBN 1-937218-84-3
Published 30 Jan 2017
Pages 178
Supersedes C155 - The Open Group IT4IT™ Reference Architecture, Version 2.0
Type Standards
Subject IT4IT
Standards Information

Standards Information Base

Common Name IT4IT RA V2.1
Status Adopted
Service Category Software Engineering Services
Service Architecture
Type The Open Group Standard
Reviews

Licence

Personal Member License

This is a personal license.

By virtue of your organization's membership of The Open Group, The Open Group grants you ("the Licensee") a personal, non-exclusive license to use the downloaded document ("the Documentation") for the duration of your organization's membership for your organization’s internal purposes only, provided that:

  • The organization continues to be a member of the The Open Group;
  • The Licensee continues to be an employee of the member organization;
  • All existing trademark and copyright notices are retained in all copies of the Documentation; and
  • All existing trademark and copyright notices and this License notice appear in all supporting documentation.

This is a personal license. It does not permit you to pass on the Documentation to your colleagues.

This license expires if and when:

  • The Licensee ceases to be an employee of the member organization, or
  • The organization ceases to be a member of The Open Group.

By selecting ACCEPT, I confirm that I have read and agree to be bound by the terms of this License.